Perhaps coincidental, but got a ramble to play using Wi-Fi! Will explain
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That is very interesting! I wonder what it is about Ramblio that caused them to block it in the first place? I don't see anything in the spectrum router for Ramblio, so maybe some networks allow you to access that and others don't. I wonder if Josh will be able to fix this or is it just something we're always going to have to deal with? On my network spectrum it only applies to playing voice messages, I can do text replies, everything else except play audio.
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I have actually just temporarily changed the provider for the download side, so if this works for anyone that would be awesome to know
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No change for me. I closed Ramblio in the app switcher and reopened it and attempted to play a message and it would not play. Not sure if this is something that happens immediately or if it will take a little while for your changes to propagate.
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There is something a little different on my phone that wasn't there before. When I attempt to play a message from the main feed the stop button appears at the bottom of the screen with the player options. Before you made these changes it only did that with comments, now it's doing it with the main feed but it still shows zero seconds of the message is played.
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No change here.
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Still doesn’t work for me. I have to close the app and reopen it with Wi-Fi. Turned off in order to get anything to play. Even turning Wi-Fi off with the app open still doesn’t work.
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OK, let me check again.
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I just wonder why spectrum and Xfinity feel that Ramblio opened you up to security vulnerabilities? These are just voice messages. And everything else works just fine with the app.
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I have contacted Xfinity and Spectrum to hopefully sort this out.
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Let us know if you need any help with anything since we're customers and we have the power of persuasion to leave and go somewhere else. Lol
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It's really crazy how many customers Xfinity and spectrum are losing to T-Mobile 5G home Internet and Verizon's 5G home Internet option.
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Wright Albert, I didn’t go into any place in settings on my iPhone. This was a notification that came up, like my news notifications, etc., and it clicked that Xfinity was talking about what I had just done as it was minute before, so I double tapped on that notification from the Xfinity app, saw all the different times when access was blocked, and then found where I could turn off the advanced security, and saw of course in my app switcher that the Xfinity app was active.
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I have spectrum as well, only service offered in the complex I live
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thank you for all the information you shared about this. What a pain in the butt. Apparently I had to change my Xfinity password, because I’ve had the app for 3 1/2 years and never change my password. It would not let me in the Xfinity app until I did so. I finally fixed it all. Thank you for all your information. We I appreciate it.
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I'm glad you're all figuring out how to fix the problem that you guys have been having. Katia it sounds like you were the mystery solver on this.
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